IMPORTANT NOTICE!
The Ohio Department of Insurance (ODI) has implemented a new External Review System as of
July 1, 2018. The old system is only available for reporting outcome data on external review
cases that were initiated in the old system before July 1, 2018.
Beginning July 1, 2018, all external review cases must be submitted in the new External Review
System accessed through the ODI Secure Application Gateway (https://
gateway.insurance.ohio.gov).
Detailed information about the new External Review System and how to create an ODI Secure
Application Gateway account for access to the system can be found here:
http://insurance.ohio.gov/Company/Pages/CompanyTab2lh.aspx.
If you have questions or need assistance, please contact the external review program
administrator at External.Review@insurance.ohio.gov or (614) 644-0188.
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